Crew Management

We provide a variety of crew management services, ranging from basic spot supply to full crew management

At Ryan, we provide flexible and comprehensive crew management services, ranging from single-position spot placements to full-scope manning solutions tailored to the specific needs of each client. Our approach is rooted in fairness, transparency, and strict adherence to international maritime standards. We ensure ethical recruitment practices, free from discrimination, while prioritizing the well-being, competence, and suitability of every seafarer.

Each client is assigned a dedicated senior personnel manager and a support team responsible for the complete oversight of crew operations. We work closely with our clients to develop bespoke solutions, supported by open communication and responsive service that ensure stability, continuity, and operational efficiency in all circumstances.

Our global recruitment network covers a wide range of regions, including Asia, Eastern Europe, and Middle East. This international reach allows us to source qualified seafarers from diverse backgrounds, while our regional offices provide local support for both crew and clients. We take pride in our high crew retention rate, which fosters trust, familiarity, and reliability across long-term assignments.

Our operations are fully compliant with the Maritime Labour Convention, the STCW, and applicable flag state regulations. All recruitment activities follow ISO-certified processes, with rigorous screening procedures including qualification checks, medical evaluations, and reference verification to ensure that only capable, safety-focused personnel are deployed.

Our services cover the full spectrum of crew administration, including contract management, flag endorsements, medical and training arrangements, visa processing, travel logistics, insurance coordination, and payroll. These functions are seamlessly integrated through our Lloyd’s Register-approved Cloud Fleet Management system, which provides clients with real-time access to crew data, rotation planning, compliance metrics, and performance indicators.

Beyond placement, we support long-term crew development and retention. Our structured appraisal system, tailored training programs, mental health initiatives, and welfare monitoring foster a resilient, performance-oriented culture onboard and ashore.

Whether providing a full crew for a new vessel or responding to urgent placement needs, Ryan delivers scalable and dependable crew management services that enhance vessel performance, reduce turnover, and support a strong safety culture. With a combination of digital infrastructure and global presence, we ensure securing the right talent for each vessel, aligned with schedule, standards, and situational needs.

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Our in-house crew management service covers all aspects of crew recruitment and administration, delivering seamless support for efficient and compliant vessel operations:

Initial planning stage

A thorough assessment of vessel requirements, client goals, and operational schedules leads to a customized crew management plan, ensuring smooth onboarding and regulatory compliance.

Sourcing and selection

Leveraging our extensive crew database, global recruitment pool, and rigorous screening processes, we identify, evaluate, and recruit qualified seafarers, matching the right talent to each vessel’s unique needs.

Visa and permits

By coordinating and expediting visa and permit processes, necessary clearances are secured for crews to maintain seamless compliance with international and port-state regulations.

Flag State

Comprehensive oversight of flag state formalities ensures timely endorsements and certification updates, maintaining full compliance with registry and maritime laws.

Travel management

Managing all facets of crew travel, from flights to accommodations, enables efficient, on-schedule crew changes and optimized travel expenses across global operations.

Payroll management

Precise and punctual payroll administration guarantees seafarers receive correct compensation in full compliance with regulatory and contractual provisions.

Training and development

Customized training solutions are provided to strengthen crew competencies, maintain compliance with maritime standards, and promote professional advancement.