MANAGEMENT PHILOSOPHY

‘Ultimate in Excellence’ is our management philosophy.  Through this we have expanded to have a global presence and become a leader in our sector.  Our expertise is vast and recognised within the wider industry and our clients are reassured that we can manage crew in the most difficult areas of operations.  Our proficiency provides clients with a rich and diversified experience and a comprehensive and cost effective range of maritime solutions.  We take a hands-on approach in dealing with every aspect of our clients’ maritime projects.  We are driven, honest and transparent, we find this open working style and culture is what our clients really appreciate.

CREW MANAGEMENT

Ryan provides crew management of Non-Offshore, Offshore vessels/units worldwide, including Saudi Arabia (ARAMCO), West Africa, Brazil, Mexico, Europe, Asia, the Far East, and Australia.  We recruit national and international crew.  We provided a tailored and cost effective service designed around our clients exact requirement, our crew management services include:

Seafarers are key to our industry, we make sure all services we provide are as per industry compliance standards and endeavour to provide the very best personnel at all times.
Ryan has an extensive database and a loyal, reliable seafarer base and we are able to provide crew 24/7/365, we supply full or partial crew for our clients’ vessels as per their requirement.  Our services in this respect can include crew change planning, courses, and other services as required by Charters.
  • Supplying and managing Port Captain, Port Engineer and Superintendent.
  • Handling Port Agents.
  • Supplying and managing Diving/ROV team
  • Assisting in Technical Management.
  • Fuel supply calculation and procurement arrangements.
  • Processing of bills of lading.
  • Voyage progress and finalisation.
  • Loading/unloading sequence.
We can process all types of visa as per client requirement.
We give full assistance and service to get crew from their door to clients vessel.
Accommodation can be arranged worldwide.

Training courses for crew can be scheduled prior to or after reaching their joining destination, as per client requirement. We also operate as a Marlins English Test Centre from our Mumbai office, with the capability of remote Marlins English Tests. We can arrange company safety and policy induction by remote system to crew anywhere in the world as per client requirement.

  • RPSL-MUM-126
  • MLC 2006
  • ISO 9001:2015

SHORE BASED PERSONNEL MANAGEMENT

Ryan offers effective shore based management for clients, including head hunting and supply of all designations of personnel.

Marine Department. Technical Department. Finance Department. Commercial Department.

VESSEL SALE/PURCHASE/DELIVERY SERVICES

We are engaged in sale, purchase and delivery of vessels worldwide.  Vessel delivery is carried out under our total management services provision, including handling of all class, flag, sale and purchase issues.

 

We have full understanding of the flag state rules and regulations for registering a flag in any country, and ensure that port states regulations, classification societies and ISM regulations are strictly followed.

PAYROLL SERVICES

Payroll management form a crucial part of crew management.  We offer solutions that allows our clients flexibility and enables effective and efficient monitoring and organisation of payroll processing, accounting and cost control.

  • Maintenance of a computed payroll system.
  • Monthly payroll as required and the calculation and processing of all payroll activities.
  • Administration in respect of employer’s contributions.
  • Submission of payroll reports and statements of wages to the employing company.
  • Production and issue of payslips.
  • Communication with tax authorities, pension scheme administrators etc. and the completion and submission of all applicable monthly/annual forms/returns on behalf of the employing company.

CATERING & HOUSEKEEPING

Ryan provides offshore catering and housekeeping services, this includes operating and managing crews on contract basis at the client premises such as offshore barges, rigs, platforms, diving vessels and other vessel types.

  • On-board and Onshore catering services.
  • Catering crew supply and management.
  • Supply of food and cabin supply.
  • Running inventory of provisions.
  • Selection of ship chandler – according to location of ship.
  • Fixed cost on-board victualing management.
  • Maintenance with the catering equipment: mess room, galley, dry stores, deep freeze store, and deck freeze container.
  • Wastage control.
  • Preparation of food and dining facilities.
  • Serving all meals.
  • Provision of catering equipment.
  • Provision of catering personnel.
  • Ship handling.
  • Maintenance of housekeeping equipment and storage: Laundry, Chemical store.
  • Conduct hygiene audit to ensure health and safety standards are maintained.
  • Daily cleaning.
  • Room service and cleaning.
  • Cleaning of food store rooms, service rooms, cold rooms etc.
  • Cleaning Officers cabins and clients’ cabins.
  • Cleaning of officers/engineers/clients toilets and common toilets.
  • Cleaning of accommodation and internal alleyways, bulkheads and stairwells.
  • Laundry Services – cleaning and ironing of all linens and clothes.

FLAG STATE DOCUMENTATION

We specializes in obtaining seafarer flag state documents. We act on behalf of Ship Owners, Ship Managers, Crew Manning Agencies and Consultants.

We process the following Flag State Documents:

  • Panama.
  • Liberia.
  • Vanuatu.
  • Marshall Islands.
  • Saint Vincent & Grenadines.
  • Bahamas.
  • Cyprus.
  • Other Flag of convenience can also be arranged.

MARINE CONSULTANCY & SUPPORT

Our consultancy services aim to improve personnel and operational safety and efficiency (operational and maintenance) on-board our clients vessels.

  • Superintendence of vessels, safety, training and more to suit the clients’ exact requirement.
  • Preparing ship security plans for vessels under ISPS code.
  • Vessel audits (to cover personnel and operational safety, shipboard management and compliance with ISM).
  • Port Captaincy (attend vessels in port to expedite cargo operations, assist vessel’s crew, monitor and report on vessel’s performance to client and carry out personnel and operational safety audit of vessel).
  • Personnel and operational safety training (to vessel’s staff).
  • Pre-vetting of tankers to highlight any areas of concern.
  • Vetting of tankers for oil companies.
  • Annual vessel inspections for P&I Clubs (condition surveys – our thorough inspection will highlight any areas of concern and suggest corrective actions required).
  • Annual vessel inspections for banks and financiers.
  • Annual flag state inspection.
  • Preparing safety and operational checklists for vessels.
  • Accident investigation for flag state and P&I Clubs.
  • Draft surveys.
  • On/off hire surveys.

INSURANCE SERVICES

Ryan, through its connections, can assist in obtaining insurance products as below:

  • Hull and machinery.
  • Loss of hire.
  • Protection and indemnity (P&I) and financial security.
  • War risk.
  • Kidnap and ransom.
  • Cargo insurance.
  • Pollution insurance.
  • Personal accident and death insurance.
  • Travel insurance.
  • Marine crew insurance.

We assist our clients to implement top quality risk mitigation strategies aimed at reducing the risk related to the acquisition, construction and the operations of vessels. We can act on clients’ behalf in receiving, handling, negotiating, arbitrating and settling any disputes and claims, working closely with P&I Club, legal advisors and insurance brokers. We prepare a tailor made service which consists of advice or services in respect of claims for compensation, restitution, repayment or any other remedy for loss or damage, or in respect of some other obligation.

We also provide support for defining parties and designations, information requirement ordering and follow-up, claim and benefit calculations and adjustments, and quality checking and approval.

As part of our claims management, we support for all claim types in a single system which provides companies with the opportunity to improve productivity, reduce training time and access consolidated claims data for increased management reporting and fraud detection.

We are experienced in providing loss prevention solutions to protect the assets of marine, comprehensive marine hull and machinery insurance for all types of vessel trips and tow approvals, hull damage surveys and loss prevention surveys. Loss prevention is of critical significance to keep the operation claims free and to minimize loss. We work closely with our insured customers through counselling and different loss preventive measures based on their needs.

OTHER MARINE SERVICES

  • Remote training and induction facilities.
  • HSE.
  • Business travel.
  • Statutory management.
  • Vessel delivery service.
  • Assistance in port state control.
  • Vessel Surveys / Audits.
  • Risk Management.
  • Vetting.
  • Dry-docking / Repairs.
  • Brokerage.
  • Asset Management.
  • Technical Management.
  • Management of Marine Spares and Store Supply.
  • Management of Ships Agency.